Community bank continues to expand its digital footprint, with both platforms making it easier and faster to open new accounts
Posted: October 18, 2021 at 2:30 p.m. EDT|Update: 1 hour ago
MIAMI, October 18, 2021 / PRNewswire / – Amerant Bank, one of the largest community banks headquartered in Florida, announces that it has selected the main fintechs, Alloy and Q2 to further enhance its digital offers. The combination of the two platforms makes opening new accounts and switching between direct deposit and automatic payment a faster, safer and more efficient process.
Amerant Bank will use Alloy to facilitate a more transparent integration process for business and personal deposit accounts, while ensuring that the appropriate protocols are in place to capture and review customer data and reduce exposure to opening of non-compliant accounts. The platform will be used to not only enhance the online account opening experience, but Amerant will also be one of the first banks to use Alloy’s proprietary in-branch platform.
Q2 ClickSWITCH is a software solution that assists new customers in the onboarding process, allowing them to transfer their direct deposits and automatic payments to the new account. The software greatly simplifies and speeds up the process for both customers and the bank.
Alloy and Q2 ClickSWITCH both provide a seamless customer experience, while reducing the burden on bank employees having to review paper integration documentation.
“We are focused on expanding our digital footprint and improving our online experience, all as part of our efforts to make banking with us easier,” said Jerry plush, Vice President and Chief Executive Officer of Amerant Bank. “With the addition of these platforms, they will help enable a faster and more transparent onboarding process, which benefits both new Amerant Bank customers and our team members.”
Based at Coral Gables, Florida, Amerant Bank manages nearly 8 billion dollars in assets covering 25 branches in Florida and Texas. The community bank has expanded its digital footprint to improve the consumer experience, while ensuring that its technologies and platforms are safe and efficient.
The integration of onboarding processes allows Amerant Bank to access algorithms and data source products to create an automated process designed to adapt to demand. Both platforms will integrate data sources selected by Amerant to verify customer identities throughout the onboarding and banking process, whether online or in person.
For more information on Amerant Bank, visit amerantbank.com and follow us on Facebook, Twitter, Instagram and LinkedIn @AmerantBank.
About Amerant Bancorp Inc. (NASDAQ: AMTB) (NASDAQ: AMTBB)
Amerant Bancorp Inc. is a banking holding company headquartered in Coral Gables, Florida since 1979. The Company operates through its principal subsidiary, Amerant Bank, NA (the âBankâ), as well as its other subsidiaries: Amerant Investments, Inc., Elant Bank and Trust Ltd. and Amerant Mortgage, LLC. The Company provides deposit, credit and wealth management services to individuals and businesses in the United States, as well as to certain international clients. The Bank, which has been in existence for over 40 years, is the second largest community bank headquartered in Florida. From September 30, 2021, the Bank operates 25 banking centers – 18 in South florida and 7 in Houston, texas. For more information, visit Investor.amerantbank.com.
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